{kb-symptom}
If the {{cdp-agent}} service is stopped while taking a snapshot, the system eventually consumes all memory for the driver, which is not displayed in the {{ps}} associated with the process. Each time, it causes service degradation and considerable increases in customer service requests.
{kb-resolution}
The issue has been corrected in CDP 4.0.0.
{kb-related-articles}
If the {{cdp-agent}} service is stopped while taking a snapshot, the system eventually consumes all memory for the driver, which is not displayed in the {{ps}} associated with the process. Each time, it causes service degradation and considerable increases in customer service requests.
{kb-resolution}
The issue has been corrected in CDP 4.0.0.
{kb-related-articles}