View Source

{kb-symptom}
The issue was found in CDP 4.0 when used with cPanel Parallels Virtuozzo Containers (PVC). While running the Data Protection Policy, there are alerts in the "Task History":
{code}
Failed to protect one or more control panel instances
Failed to verify existence of directory '/vz/private/1000/fs/root' for control panel user '1000' ('VIRTUOZZO')
Path not found ([vz, private, 1000, fs, root])
{code}

{kb-cause}
The system looks for the path {{/vz/private/159/fs/root}} instead of the correct PVC path, {{/vz/private/159/root/}}.



{kb-resolution}

The issue has been corrected in CDP 4.2.0.



{kb-related-articles}