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There are three types of users based on their permissions:

  • Super-users. A special user account used for system administration. Super-user has full privileges.
  • Power-users. A special user account which is allowed to utilize the most of advanced features. Power-user permissions are configurable.
  • Sub-user. A special user account with restricted permissions. Sub-user permissions are configurable and are in bounds of Power-user permissions.

With Server Backup Manager, you can manage all types of users and assign permissions for browsing, backup, and restore.

If you attempt to create a user account and do not see options to create different user types, you must enable the associated functionality. For more information about enabling this feature, refer to Product Features.

User Types


A super-user has complete control over Server Backup Manager and can access and configure anything within the product. You cannot change the permissions of this type of user account.

Most organizations provide super-user accounts to authorized, experienced individuals.
Super-users and users/groups

The super-user creates power-users and sub-users, and then grants those accounts the permissions needed to use the various resources in Server Backup Manager.

All the users and groups in the protected machine are visible for super-users.

Do not treat the super-users as power-users because you cannot add super-users to groups, nor can you assign permissions to super-users on the protected machines or volumes. Also note that super-users cannot administrate sub-users.
Super-users and volumes/Disk Safes

Super-users can create, edit, delete, and import volumes. Only super-users can remove a Disk Safe.

Super-users and servers

Only a super-user can change the owner of a protected machine.


Power-users and users/groups

Power-users can create and administrate sub-users. Power-users also cannot assign permissions to their sub-users if they do not have these permissions themselves. 

A power-user can see only those groups to which the power-user belongs and only those sub-users that the power-user owns. The number of sub-users assigned to a power-user is unlimited if it is not restricted in the power-user Settings.

Power-users and volumes/disk safes

Power-users or groups can have the following permissions on volumes:

  • Create disk safes in the volume
  • Close disk safes in the volume
  • Delete disk safes in the volume
  • Change a disk safe's server assignment
  • Change a disk safe's quota
  • Vacuum a disk safe

Power-users can see but not edit any volumes on which they have permission. Note that the path of the volume is hidden.

Sub-users and power-users do not need volume permissions to restore or browse files, or edit disk safe settings.
Power-users and protected machines

You can allow power-users to create and administrate protected machines  and you can set a power-user as the owner of a protected machine. By default, a power-user that creates a protected machine is an owner.

The owner has a fully configurable set of the server permissions. A power-user can have the following permissions on the server based on the selections in the User properties window:

  • Edit Protected Machine
  • Edit Policies
  • Edit Server's Users
  • Edit Disk Safe:
    • Change name and description of the Disk Safe
    • Change Compression Type
    • Edit Devices and Device Settings
    • Change Encryption Passphrase
    • Manage Recovery Points (Merge Recovery Points and Lock/Unlock Recovery Points)
Power-users and restore

A power-user can have the following restore permissions:

  • Browse Server Recovery Points (read-only)
  • Download Files (force checks browse files)
  • Restore Files (force checks browse files)
  • Bare-Metal Restore
  • Control Panel Restore (force checks browse files)
  • MySQL Restore
  • SQL Restore
  • Exchange Restore


Sub-users can have only one administrator or owner. You cannot create sub-users with multiple administrators.

Only a power-user can be an owner of a sub-user.

Sub-users cannot have permissions that their power-user owners do not have.

Groups and other users are not visible for sub-users.

How To
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